• If the customer leaves INTEGRATING PAYMENT GATEWAY before they complete their course training, there shall be no entitlement to a refund of paid service cost.
• Refunds, if only applicable, at the sole discretion of the Management, will only be made to the debit/credit card used for the first transaction. For the avoidance of doubt, nothing during this Policy shall require them INTEGRATING PAYMENT GATEWAY to refund the Fees (or part thereof) unless such Fees (or part thereof) have previously been paid.
• In no event will INTEGRATING PAYMENT GATEWAY be responsible for any damages whatsoever arising out of use, inability to use, or the results of the use of this site, any websites linked to the present site, or the materials or information contained at any or all such sites, whether supported warranty, contract, tort or the other legal theory and whether or not advised of the possibility of such damages.
• The Company shall not be responsible or pay any compensation for any downtime that will occur.
Cancelation Policy: As We offer Only Astrology Consultation Services, So, It’s not cancelable once done. or non refundable.
The refundable amount will be credited to your original payment method within 7 to 10 business days
We have a 7 day - free return policy. Place a refund / exchange request for your order here - Initiate Product return / exchange
Once placed, your request will be reviewed by our team within 24 - 48 business hours and approved if it follows the terms of return.
A designated courier partner will pick up the product from your registered address. It can take upto 7 business days to pick up your product.
Terms of Return:
The product will need to be in its original packaging at the time of return. If the product is damaged because of not adhering to the terms mentioned above, the refund will not be considered and the product will be shipped back to you as is.
Refunds will not be entertained if the products have been used in the 7 day return period. This will be ascertained at the time of inspection of the return package.
For COD orders: A convenience fee of Rs 100/- will be deducted from the refund / exchange value of the order.
Samples Sale: No returns will be entertained for the sample sale.
Customised Orders: No returns will be entertained for orders customised with initials.
Gift-wrapped Orders: A convenience fee of Rs 100/- will be deducted from the refund / exchange value of the order.
Cash on Delivery orders: The processing time will be 10-12 business days post inspection of the package at the warehouse. Please give us your bank details via our customer care email - care@thepostbox.in. As mentioned above, the convenience fee of Rs 100/- will be deducted from the refund value of the order. For Online Payment Orders: The processing time will be 7 business days post inspection of the package at the warehouse. Refunds will be processed to the bank/credit account linked to your purchase on the website. For customised orders: No refunds or exchanges will be entertained.
Product ExchangesIf you want to exchange your product for another product or the same product, please write to us within 7 business days of receiving your order. You can place a request here - Initiate Product Exchange
If you would like the same product and not happy with what you received, email us at info@astroboon.com stating your order number and the name of the product you received along with photographs.
A fresh piece will be sent to you of the same product.
A return pickup will be initiated within 48 hours of you addressing your exchange.
If there is any cost difference between the two products, either a refund will be processed immediately or we will send you a payment gateway link via our payment gateway partners - Razorpay
Please note that the product will need to be returned in its original packaging. The logistics team will inspect the piece upon receiving it and if it is found that the product is damaged because of not adhering to the terms
mentioned above, the exchange will not be considered and the product will be shipped back to you as is.
If you would like to return back an exchanged item upon delivery of the same, there will be a Rs 350/- charge that will be levied as delivery and pickup charges from the total order value.